Avalon Solution has developed a web based Help & Support Center to provide you all the information that you need to update, manage & customize your website. The Avalon Help & Support Website will help you in understanding the complete functionality of your website as it gives a detailed overview of your website and various other services and modules associated with your website.

The Help & Support Website features exhaustive manuals on different modules of your website that will acquaint you with the true power of your website. The objective of this Support Center is to help you in managing your website as per your unique business requirements by providing comprehensive manuals containing step by step directions on how to customize different parts of your website.

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You can refer to these Online Manuals in case of any ambiguity or uncertainty that you might face while managing your website. Manuals are available on the following topics –

Website Intro

Your website is equipped with the most technologically advanced web services that have been sophisticatedly interwoven with an attractive graphical interface. The objective of this manual is to introduce you to your branded website with the comprehensive details about the facilities that are made available to your customers. In this section you will explore the exhaustive potential of your website as a gateway to your store 24/7.

Admin Support

This Admin Support is developed to help you in understanding and managing the Admin Section of your Website. It covers all the aspects of Admin Section and explains functionalities of the Admin Section. Although your Website’s Admin Section is very easy to understand and operate but still this manual guides you in case of any doubt or uncertainty. The objective of this manual is to help you in managing your website in correct look and design.

Website Templates & Themes

Avalon Solution introduces Template & Theme Management in your website’s Admin Section to help you customize your Website as per your choice of page orientation & color. At present, Template & Theme Management allows to select your choice from range of Website Templates & Themes. In future, Avalon Solution will provide you with more options to enable you give your website a new look & feel. This Manual will guide you through the process of Template Customization to help you manage your website Template & Theme easily & efficiently.

Shopping Cart

A shopping cart is a software application that runs on your Website and allows your online customers to browse your products, view details about their desired products, add selected products to a shopping bag or basket, and place an order for it by paying online. Facilitating ecommerce on your website requires integrating several technical components in your website architecture like shopping cart, payment gateways, secure sockets layer etc. Our detailed Manual on Shopping Cart will provide you a detailed insight into its integration, working and benefits as well as will work as a knowledge resource to learn about PayPal & Google Checkout, Payment Gateway Integration, SSL Certification and other technical aspects of ecommerce.

Product Upload & Category Management

With the New Upload My Product Module, Avalon Solution introduces to you the facility to upload your own Jewelry Products, Watches and Gift Products on your website. With the Product Upload module you can easily & efficiently upload your own products all in the jewelry categories and designer collections of your choice. This Manual will explain you the working of Product Upload module and act as a guide to help you in uploading your products on your website.

Email Marketing

Email marketing is the most effective and cost-efficient way to enhance relationships with your existing customers as well as attract prospects early in the purchasing cycle. With Avalon's Email Marketing, you can easily create, manage and track your Email Marketing Campaigns using attractive and professional looking emails, along with your company logo, store information and high quality images. Email Marketing User Manual provides you in depth knowledge on how to create and perform an Email Marketing Campaign. This manual will help you get started quickly by using the basic features of the application.

Presentation & Tutorials

Avalon Solution provides a wide array of educational presentations and tutorials covering various technical and non technical aspects related to website development, usage and maintenance. Whether you need help doing something as simple as uploading images or something as complex as domain forwarding, our well documented presentations & tutorials will help you accomplish your task easily & quickly.

Avalon Email Support

As a part of our Customer Support Services, Avalon Solution regularly keeps on sending informative emails and notifications to its customers. These emails are targeted at conveying you the Links to various Online Educational Presentations & Login Credentials for your online accounts, new releases & upgrades to your website, special offers, important notifications and support emails to help you manage your website easily & efficiently. The Email Support Section lists and explains various types of emails that we send to our customers from time to time to help you understand their meaning and importance to your business.